You cut your finger making dinner. You’re not sure if you need stitches, and you have a high deductible. You quickly check online for the cost and the waiting time
Posts Categorized: Patient Experience
New Survey Shows Variation Among Primary Care Practices on Patient Experience, a Key Element of Health Care Quality
Patients consider provider communication more important than other elements of patient experience 35% of males and 21% of females reported binge drinking at least some of the time Nearly three-quarters
Washington state health care variation confirmed in new report
For five years, The Leapfrog Group – a national nonprofit organization comprised of large private and public healthcare purchasers – has issued the Leapfrog Hospital Safety Grade, reporting on errors,
Celebrating 5 years of Choosing Wisely
Today we celebrate Choosing Wisely’s 5th anniversary! The Alliance is proud to be a grantee of this exciting and important campaign and to play a part in helping to advance
Promoting the value of patient experience
The last few weeks have been exceptionally active for the Alliance. In February, we released our third report on the quality of patient experience in our state. Patient experience is
Getting the high-value care you deserve
In health care, high-value care means receiving high-quality care at the right price that leads to the best possible health outcome and reflects your values and needs. We put a
Good patient experience can lead to better health
When you enter a doctor’s office, what kind of experience do you have? Does the staff treat you with respect? Does your doctor listen to you and seem to know
Upcoming Alliance reports shine a light on health inequity, patient experience
Reducing underuse of effective care has been a long-standing goal of the Alliance. Addressing disparities in care, based on race, ethnicity, language or socioeconomic status, is one way to evaluate progress
Your Voice Matters: Patient experience with primary care providers in Washington state
Washington Health Alliance plans to survey 140,000 patients! Patients are the best source of information about their experience in their primary care provider’s office. While ensuring a positive patient experience
Who defines good patient experience?
Have you ever been in a store, where you found what you were looking for – quickly even – but your experience was so bad you vowed never to go