CATEGORIES:
Patient Experience
Hospital Price Transparency: It’s complicated
January 29, 2019 by Washington Health Alliance
You cut your finger making dinner. You’re not sure if you need stitches, and you have a high deductible. You quickly check online for the cost and the waiting time... Read more »New Survey Shows Variation Among Primary Care Practices on Patient Experience, a Key Element of Health Care Quality
February 26, 2018 by Washington Health Alliance
Patients consider provider communication more important than other elements of patient experience 35% of males and 21% of females reported binge drinking at least some of the time Nearly three-quarters... Read more »Washington state health care variation confirmed in new report
April 17, 2017 by Washington Health Alliance
For five years, The Leapfrog Group – a national nonprofit organization comprised of large private and public healthcare purchasers – has issued the Leapfrog Hospital Safety Grade, reporting on errors,... Read more »Celebrating 5 years of Choosing Wisely
April 4, 2017 by Washington Health Alliance
Today we celebrate Choosing Wisely’s 5th anniversary! The Alliance is proud to be a grantee of this exciting and important campaign and to play a part in helping to advance... Read more »Promoting the value of patient experience
March 11, 2016 by Nancy A. Giunto
The last few weeks have been exceptionally active for the Alliance. In February, we released our third report on the quality of patient experience in our state. Patient experience is... Read more »Getting the high-value care you deserve
December 3, 2015 by Washington Health Alliance
In health care, high-value care means receiving high-quality care at the right price that leads to the best possible health outcome and reflects your values and needs. We put a... Read more »Good patient experience can lead to better health
November 25, 2015 by Washington Health Alliance
When you enter a doctor’s office, what kind of experience do you have? Does the staff treat you with respect? Does your doctor listen to you and seem to know... Read more »Upcoming Alliance reports shine a light on health inequity, patient experience
August 12, 2015 by Nancy A. Giunto
Reducing underuse of effective care has been a long-standing goal of the Alliance. Addressing disparities in care, based on race, ethnicity, language or socioeconomic status, is one way to evaluate progress... Read more »Your Voice Matters: Patient experience with primary care providers in Washington state
August 4, 2015 by Washington Health Alliance
Washington Health Alliance plans to survey 140,000 patients! Patients are the best source of information about their experience in their primary care provider’s office. While ensuring a positive patient experience... Read more »Who defines good patient experience?
July 9, 2015 by Washington Health Alliance
Have you ever been in a store, where you found what you were looking for – quickly even – but your experience was so bad you vowed never to go... Read more »